Contact FreeSpinsPromo

If a promo code, game, wagering condition or payment detail differs from our description, identify the exact point. The casino name alone may not be enough, as several promotions can run there under different rules. The offer code and the date you noticed the change help identify the right version.

Include an accessible source where possible, such as the operator's promotion terms or a published rule that explains the difference. Before sending a screenshot, hide account identifiers, personal and payment details, and any balances unrelated to the question. Conditions shown to one account do not necessarily apply to everyone.

To send a correction:

1. Copy the address of the FreeSpinsPromo page.
2. Quote the sentence, number or instruction that appears wrong.
3. Explain the correction and include the source address, if available.
4. Add the date and any relevant offer code, country condition or currency. Do not include information that identifies your casino account.
5. Email the information to [email protected] with a subject that names the page or casino and the issue.

We assess a report alongside its source and the rest of the page. A change to the wagering base, for example, may affect a calculation, a table and an FAQ answer as well as the original figure. Those parts need to be checked together.

We may need clarification if a source concerns a different promotion, country or account status. We do not promise a fixed reply time or continuous monitoring of every offer. Before activating a promotion, check the terms for your actual offer at the casino rather than waiting for an information site to be updated.

For trouble accessing a casino account, a delayed payment, document requests or a dispute over a bonus, use the relevant casino's official support channel. FreeSpinsPromo cannot see your account, approve a withdrawal, complete verification or change the casino's decision.

You can still tell us about an error in our explanation of those processes. Identify the published information that is wrong without forwarding a full support conversation or document pack. Updating a page and resolving an individual account issue are separate matters.

Do not send passwords, one-time login codes, full card numbers, identity documents or bank statements to FreeSpinsPromo. The project does not carry out a casino's identity or payment checks.

Send partnership enquiries to the same email address. Introduce the organization, explain the enquiry and identify the relevant offer or material. Make it clear that the message is a commercial proposal rather than a reader's correction.

For permission to use a text, illustration or another item, include its page address and your intended use. Sending an enquiry does not itself confirm a partnership, placement or permission. If another organization supplied the material in question, mention that in your message.